We know that our office is only as effective and as welcoming as the people who work in it, which is why we take pride in our friendly and well-trained team members! As a team, we are especially interested in making all our patients feel right at home!
We put your needs first to achieve efficient and comprehensive treatment in a supportive and nurturing environment. We promise to speak candidly with you about possible treatments as well as any risks and associated costs of treatment, and how treatment can address your individual needs as a patient.
To experience the difference that only a well-trained, professional and courteous team can deliver, schedule your appointment with our office today!
Beatriz - Scheduling Coordinator
Beatriz is our Scheduling Coordinator, who assists in making and changing appointments. She is committed to treating you well from the first phone call to our office. She does her best to accommodate everyone’s demanding schedules as her vast experience in customer service makes her helpful, compassionate and considerate. She is bilingual, HIPAA, OSHA and CPR certified and has been in the dental field for over eight years.
Beatriz also helps us maintain communication with our referring dentists. She assists in sending referrals and updated x-rays to each patient’s dentist.
She can be reached via email: firstname.lastname@example.org
Beatriz es nuestra coordinadora para agendar citas. Ella está comprometida a brindarles un buen trato desde su primera llamada a nuestra oficina. Debido a la experiencia que tiene en servicio al cliente, se le hace fácil considerar y asistir a todos con su horario. Tiene más de ocho años de experiencia en el área de administración de ortodoncia y también es certificada en HIPAA, OSHA y CPR.
Beatriz también ayuda a mantener comunicación entre nuestra oficina y otros dentistas. Asiste en mandar radiografías y cartas de referencia a los dentistas de cada uno de nuestros pacientes.
Contacto vía correo electrónico: email@example.com
Samantha - Treatment Coordinator
You’ll meet Samantha at your first visit, the consultation. As Treatment Coordinator, Samantha will review treatment options as well as make you feel at home! Together, you’ll decide which treatment and payment options work for you. She’s also able to verify insurance benefits, coordinate appointments with your dentist or other specialists, and walk you through every step of treatment.
As a former orthodontic assistant, Samantha is super knowledgeable and knows every aspect of orthodontics. She truly enjoys seeing patients transform and gets excited to see the changes in our patients’ smiles. She may jump in for a spontaneous photo opp, so be ready!
Samantha has been licensed for eight years and is CPR, OSHA and HIPAA certified. She also enjoys shopping, hunting and spending time with her family.
Samantha can be reached at Samantha@coppercreekortho.com
Rheanna - Financial and Insurance Coordinator
Rheanna is our Financial and Insurance Coordinator. When it comes to any insurance issue, Rheanna is here to help! Her extensive understanding of both insurance and orthodontics allows her to maximize your insurance benefits. She is also your contact person for Orthobanc and setting up monthly payments. She a Registered Dental Assistant and has been licensed for 8 years and is HIPAA, OSHA and CPR certified.
She can be reached at: Admin@coppercreekortho.com
Meet the Clinical Team
Stephanie is an Orthodontic Assistant who has been working in dental for 10 years. She’s from Pennsylvania, is very friendly, and loves what she does! She is a registered dental assistant and CPR certified. Stephanie also keeps us up to date with our OSHA, HIPAA and CPR certifications.
Steph is also our Invisalign Coordinator and helps keep our Invisalign cases organized and coming in as quickly as possible. She is an all around dynamo!
In her words, “The best part of my job is getting to be a part of this huge transformation in my patient’s life. It’s not just about seeing their smiles change, but also watching them grow and evolve throughout treatment.” When she’s not working, Stephanie enjoys spending time with her husband, kids and dog.
Lesley is a Bilingual Orthodontic assistant with several years of experience who is also CPR certified, OSHA and HIPAA certified. As Clinical Coordinator, Lesley is in charge of tracking new start patients and setting up their brackets to get them started on their journey of transformation!
Lesley has gone through orthodontic treatments and is able to understand from the patient’s perspective. In her free time, she likes to craft and spend time with her loved ones.
Franceli is an Orthodontic Assistant, Inventory Coordinator and Social Media Specialist. She is a ray of sunshine and ready to make your day! She is a bilingual Registered Dental Assistant who is CPR, OSHA, HIPAA, nitrous certified and has six years of dental experience.
As Social Media Specialist, she is responsible for our amazing online presence. She brings her creativity and positive attitude to every post. She also loves sharing what she knows about orthodontics with our patients!
As Inventory Coordinator, Fran is responsible for keeping our office stocked up with brackets, wires, and hygiene items. She can be reached via email: firstname.lastname@example.org
In her free time, Franceli enjoys outdoor activities, attending concerts, shopping and most importantly spending time with her loved ones.
Yessenia is an experienced Orthodontic Assistant who is also bilingual. She has four years of clinical experience, is a Registered Dental assistant with CPR, OSHA and HIPAA certifications. She is a mother of one who loves traveling, going to concerts, and above all, spending time with her beautiful daughter.
Lauren is an orthodontic assistant, Invisalign Coordinator and Social Media Specialist. She is a registered dental assistant, certified in CPR, OSHA, and HIPPA training. She has several years of experience. Above all, Lauren never gets tired of seeing the smiles on patient’s faces when they get their braces off.
Lauren loves all things social media and is always down for a good photo-op. When she’s not assisting, Lauren likes to stay active, DIY, and spend quality time with her nieces and nephew.
Cris is our experienced Sterilization Technician who helps keep everything up to OSHA standards. She is also Lab Coordinator, and is in charge of fabricating, repairing, and sizing removable appliances.
As busy as she is, Cristina is also a licensed cosmetologist! In her free time, she enjoys working on clients, going to church, and spending quality time with her loved ones.